Privacy Policy
Introduction
This privacy notice tells you what to expect us to do with your personal information.
Contact details
Telephone: +44 (0)7577 008782
What Information We Collect, Use, and Why
We collect and use the following information to introduce individuals to the That Travel Agent Opportunity business:
Names and contact details
Addresses
Marketing preferences
IP addresses
Website and app user journey information
Records of consent (where appropriate)
Our Lawful Basis for Using Your Data
Under UK data protection law, we must have a lawful basis for processing your personal information. For introducing people to That Travel Agent Opportunity, we rely on:
Consent – This means we only use your personal data where we have your clear permission, and we’ve explained what that use involves.
You have the right to withdraw your consent at any time. When relying on consent, all of your data protection rights may apply, except the right to object (since you can simply withdraw your consent instead).
Your Data Protection Rights
Under the UK GDPR, you have rights including:
Right of access – Ask us for copies of your personal data.
Right to rectification – Ask us to correct inaccurate or incomplete data.
Right to erasure – Ask us to delete your personal information.
Right to restriction – Ask us to limit how we use your data.
Right to object – Object to how your data is being used.
Right to data portability – Request your data be transferred to another organisation or to yourself.
Right to withdraw consent – Where consent is used, you may withdraw it at any time.
We will respond to all rights requests within one month.
To make a request, please contact us using the details provided above.
Where We Get Personal Information From
We collect information directly from you through forms, sign-ups, and interactions with our website or social media.
How Long We Keep Your Information
We only retain personal information for as long as it is necessary for the purposes for which it was collected. As a general guide:
We retain your contact details such as name and email address for up to two years from your last interaction with us, in case you'd like to re-engage or hear from us again. If you ask us to remove your details or withdraw consent, we will do so immediately.
Your marketing preferences are kept until you withdraw your consent or request to stop receiving communications. We respect your choices and make it easy to unsubscribe at any time.
We retain IP addresses and user journey data for up to six months, to help improve our website’s performance and understand user behaviour.
We store records of consent for up to six years, as required by data protection law, to demonstrate that we have handled your information in a lawful and transparent way.
Retention via GetResponse
We use GetResponse to manage our marketing communications and subscriber data. Your data is retained by GetResponse as long as you remain subscribed. If you unsubscribe, GetResponse retains only limited details—such as your name, email, and history—for legal or contractual reasons.
If our GetResponse account is ever deactivated, your data will be held in the live database for 30 days, then securely stored in backups for up to 120 days before being permanently deleted. Website tracking and cookie-related data may be retained for up to five years, depending on the tools used.
If you'd like more details about how long we keep specific types of data or why, please get in touch using the contact details provided above.
Retention via GetResponse (our email and data platform)
We use GetResponse to manage our contact and subscriber information. Their data retention practices include:
Subscriber data is retained for as long as individuals remain subscribed.
If you unsubscribe, core data (e.g., name, email, usage history, and consent records) is retained for legal and contractual compliance.
If our account with GetResponse is deactivated, your data is stored in the live database for 30 days and then retained in backup systems for up to 120 days before permanent deletion.
Tracking data (such as IP addresses and web journey history) may be stored in line with third-party cookie policies, potentially up to 5 years.
If you would like more detail on how we determine these periods, please contact us.
How to Complain
If you have any concerns about our use of your personal data, please contact us directly first.
If you remain unhappy, you can lodge a complaint with the Information Commissioner’s Office (ICO):
Address:
Information Commissioner’s Office
Wycliffe House, Water Lane
Wilmslow, Cheshire, SK9 5AF
Helpline: 0303 123 1113
Website: www.ico.org.uk/make-a-complaint
Last Updated: 18 June 2025